Items where Person is Indratenaya , Yogie

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Indratenaya , Yogie (2003) ANALISIS PENGARUH KUALITAS PELAYANAN JASA PERBANKAN TERHADAP KEPUASAN NASABAH DAN DAMPAKNYA TERHADAP LOYALITAS NASABAH (Studi Kasus Pada Kantor Cabang BRI Kalabahi, Nusa Tenggara Timur). Masters thesis, Program Pascasarjana Universitas Diponegoro.

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