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Items where Person is ALVINA, DESSY

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ALVINA, DESSY (2005) UPAYA PENINGKATAN KUALITAS PELAYANAN JASA PAKET PT. POS INDONESIA (PERSERO) DENGAN MENGGUNAKAN METODE SERVQUAL DAN QFD (Studi Kasus di Kantor Pos kelas II Semarang). Undergraduate thesis, Diponegoro University.

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