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Items where Person is Simamora, Elisabeth R.

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Simamora, Elisabeth R. (2007) ANALISIS FAKTOR – FAKTOR YANG MEMBANGUN KEPUASAN NASABAH UNTUK MENINGKATKAN LOYALITAS PELANGGAN (Studi empiris nasabah PT. Bank Tabungan Negara cabang Semarang). Masters thesis, program Pascasarjana Universitas Diponegoro.

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