Ariadi, Hilal (2005) PERSEPSI PASIEN TERHADAP MUTU PELAYANAN DOKTER DITINJAU DARI KARAKTERISTIK DAN MUTU PELAYANAN DOKTER DI INSTALASI RAWAT JALAN RSI SUNAN KUDUS TAHUN 2005 ( PATIENTâÂÂS PERCEPTION ABOUT THE QUALITY OF MEDICAL SERVICES BASED ON CHARACTERISTICS AND QUALITY DIMENSION OF MEDICAL SERVICES AT THE OUT PATIENT INSTALLATION OF SUNAN KUDUS ISLAMIC HOSPITAL 2005). Masters thesis, Program Pascasarjana Universitas Diponegoro.
