Items where Person is Chandra Putra Buana, Arief

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Chandra Putra Buana, Arief (2011) USULAN PERBAIKAN KUALITAS PELAYANAN PADA HOTEL BERBINTANG EMPAT DENGAN METODE SERVQUAL DAN QFD (Studi kasus di Patra Semarang Convention Hotel). Undergraduate thesis, Diponegoro University.

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