Ambros Y., Yustinus (2004) Analisis pengaruh kompetensi interpersonal Petugas Fisioterapi terhadap persepsi kepuasan pasien di unit Rehabilitasi Medik RS DR. Sardjito â Yogyakarta (Analysis of Physiotherapist's interpersonal competence effects to perception of patient's satisfaction at Medical Rehabilitation unit of DR. Sardjito Hospital âYogyakarta). Masters thesis, Program Pasca Sarjana Universitas Diponegoro.
