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APRIANI, Munica and SOESANTO, Harry (2011) ANALISIS PENGARUH FASILITAS, KUALITAS PELAYANAN DAN KEPUASAN PELANGGAN TERHADAP MINAT MEREFERENSIKAN (Studi Kasus Pada Konsumen Jasa Pelayanan Cuci Sepeda Motor dan Mobil Star Clean di Semarang). Undergraduate thesis, Universitas Diponegoro.

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