Eljunusi , Rahman (2000) MEMBANGUN KEPUASAN DAN LOYALITAS NASABAH MELALUI KUALITAS PELAYANAN (Studi pada BRI Cabang Patimura dan BRI Cabang Pandanaran). Masters thesis, PROGRAM PASCASARJANA UNIVERSITAS DIPONEGORO .
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Item Type: | Thesis (Masters) |
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Subjects: | H Social Sciences > HF Commerce > HF5601 Accounting |
ID Code: | 9892 |
Deposited By: | Ms upt perpus3 |
Deposited On: | 03 May 2010 23:37 |
Last Modified: | 03 May 2010 23:37 |
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