Kushandajani, handajani (2004) STANDAR PELAYANAN MINIMAL (SPM) DAN PENINGKATAN PELAYANAN PUBLIK DI ERA OTONOMI DAERAH. DIALOGUE , 1 (2). pp. 1-10. ISSN 1693-8399
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Official URL: http://www.mia.undip.ac.id/
Abstract
The ultimate function of local government is to prepare public service for the local society. Therefore, optimalization of public service efficiency and effectiveness should be the focus of local government in order to present excellent public service. The Minimum Service Standar is a benchmark (understood as a minimum level of performance or national target level) for encouraging the local government in delivering its service to the local society, as well as in encouraging the society to pay control to the performance of the local government in terms of its public service delivery. Key words:performance, minimum service standar, public service
| Item Type: | Article |
|---|---|
| Subjects: | Z Bibliography. Library Science. Information Resources > Z004 Books. Writing. Paleography J Political Science > JS Local government Municipal government |
| Divisions: | School of Postgraduate (mixed) > Master Program in Administration Science |
| ID Code: | 909 |
| Deposited By: | INVALID USER |
| Deposited On: | 02 Oct 2009 08:57 |
| Last Modified: | 02 Oct 2009 09:59 |
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