ANALISIS PENGARUH ELECTRONIC WORD OF MOUTH TERHADAP KEPERCAYAAN DAN CITRA MEREK SERTA DAMPAKNYA PADA KEPUTUSAN PEMBELIAN (Studi pada Konsumen Lazada.co.id di Semarang)

YULIANTO , Muhammad Rizal and SOESANTO , Harry (2019) ANALISIS PENGARUH ELECTRONIC WORD OF MOUTH TERHADAP KEPERCAYAAN DAN CITRA MEREK SERTA DAMPAKNYA PADA KEPUTUSAN PEMBELIAN (Studi pada Konsumen Lazada.co.id di Semarang). Undergraduate thesis, Fakultas Ekonomika dan Bisnis.

[img]
Preview
PDF - Published Version
2358Kb

Abstract

This research aims to analyze the influence of Electronic Word of Mouth on Trust and Brand Image and the impact on Purchasing Decision on Lazada.co.id e-commerce platform. At this time, E-commerce has become common thing in community. Technological developments and convenience obtained make this platform has growing demand in all market segments. From ease of use to the speed of e-commerce services into the spotlight of consumers. This research was conducted for people in Semarang City who had carried out buying and selling transactions through the Lazada.co.id platform. The number of samples is 100 respondent. With the method of collecting data through questionnaires and sampling methods in this study is a non probability sampling with purposivesampling technique. Analysis method with AMOS program. The results show that Electronic Word of Mouth has a positive and significant effect on Trust and Brand Image. Then, Trust and Brand Image has a positive and significant effect on purchasing decision.

Item Type:Thesis (Undergraduate)
Additional Information:Electronic Word of Mouth, Trust, Brand Image, Purchasing Decision
Uncontrolled Keywords:Electronic Word of Mouth, Trust, Brand Image, Purchasing Decision
Subjects:H Social Sciences > H Social Sciences (General)
Divisions:Faculty of Economics and Business > Department of Management
ID Code:76617
Deposited By:Mr. Perpustakaan Fakultas Ekonomi
Deposited On:24 Sep 2019 15:01
Last Modified:24 Sep 2019 15:01

Repository Staff Only: item control page