PELAYANAN BIDANG RUMAH TANGGA PERUSAHAAN PADA PERUM PERHUTANI DIVISI REGIONAL JAWA TENGAH

Abstract

This research aims to identify and analyze about internal service that provided by Household Section of Perum Perhutani Central Java Regional Division. Research method which is used in this study is quantitative research method, collecting data technic by interview, observation, documentation, and literature study. Based on the result of research, the service that provided by Household Section are buying plane/train tickets, booking hotels, welcoming a guest, etc. The service that provided by Houshold Section is part of a internal service for Perhutani’s employees. The service that provided by Househod Section is good, evidently by leadears and employees that used this service trust and convident with the service that served. Barriers that arise in the implementation of Household Section is communication between users and implementers so that the emergence of misunderstandings made faltered the job. Suggestion given in this research that is Household Section Of Perhutani Central Java Division must improve the quality of the human resources in the Houshold Section. Besides , the use of technology can also be utilized to facilitate the job