ANALISIS FAKTOR-FAKTOR YANG MEMPENGARUHI KEPERCAYAAN PADA TRANSAKSI NON-TUNAI ZAKAT DAN INFAQ (Studi Terhadap Pembayar ZIS di Wilayah Semarang)

Abstract

Zakat is one of instrument to distribute evenly economy and social within Islam teachings. In the developments of times, non-cash transaction appeared that able someone to pay zakat or infaq and devoid encounter directly with amil in LAZ. consumer trust that appears on non-cash payment facility of course different with paying directly to the office. This research wanted to know the antecedents which significantly influence consumer trust that appears on non-cash facility in zakat or infaq payment especially in Semarang. This research using questionnaire to collect the required data on respondents with snowball samping. On data processing, the writer using multiple regression analysis (Ordinary Least Square) with dependen variabel : consumer trust. The result of this research showing that there on 3 variables from 7 variables which is significantly influence the consumer trust and the most influencing variable is knowledge-based trust with score 0,590.