MENTAL MOEL DAN PERFORMA YANG DIBUTUHKAN PERAWAT DALAM MELAKUKAN RESUSITASI JANTUNG PARU DI RUANG GAWAT DARURAT DAN INTENSIF : STUDI DESKRIPTIF KUALITATIF

Abstract

Background: Mental model is a habit of doing and accepting something which is internalized into the mind, and therefore forming a character. Nursing performance describes the nurses’ efforts and achievements of the actions which have been previously taken. Mental model and nursing performance are needed by nurses in performing cardiopulmonary resuscitation. Purpose: This study aimed to describe the nurses’ mental model and performance needed to perform cardiopulmonary resuscitation (CPR). Method: This study employed a qualitative design with a descriptive phenomenological approach, and was conducted at a public hospital in Semarang. The participants were six nurses recruited using purposive sampling method. The data were collected through in-depth interviews with the participants based on the prepared interview guidelines. The collected data were analyzed using inductive content analysis to construct the conclusions based on the responses given by the participants. Results: The results showed that the mental models needed by nurses in performing CPR included caring, empathy and communication. The nurses’ understanding of the performance, motivation, satisfaction, commitment, and consequences of CPR were the factors which developed the nurses’ performance at work. Conclusion: Mental model and performance of nurses in performing CPR required a high competence. Nurses need a supportive environment, commitment and high motivation to perform CPR with full responsibility, empathy and caring. Nurses should also maintain communication with the family and other health workers in performing CPR. Keywords: Mental model, performance, cardiopulmonary resuscitation