Hubungan Persepsi Perawat Pelaksana tentang Total Rewards dengan Perilaku Carative Caring di Ruang Rawat Inap RSUD Dr. Soegiri Lamongan

Abstract

A preliminary study at the inpatient wards of Dr. Soegiri Public Hospital of Lamongan found that some staff nurses still showed inappropriate carative caring behaviors such as being ignorant and unfriendly towards the families who inquired information about the condition of the patients. Such behaviors are affected by total rewards (compensation, allowance, the effectiveness of the work- life, performance, recognition and career development and opportunities). This study aimed to analyze the relationships between staff nurses’ perceptions of total rewards and carative caring behaviors at the inpatient wards of Dr. Soegiri Public Hospital of Lamongan. This study used a correlational descriptive design with a cross sectional approach. The samples were 74 respondents determined by total sampling technique. The data were collected using the questionnaires of nurses’ perception of total rewards and the observation sheets of carative caring behaviors. The collected data were analyzed using univariate analysis, chi-square test, the mann-whitney test and multiple logistic regression. The results showed that there were relationships between the staff nurses’ perceptions of total rewards, compensation, effectiveness of the work-life, work performance and recognition, career development and opportunities and the carative caring behaviors (p-value = 0.001 to 0.012; α = 0.05). The factors which mostly associated with the nurses’ carative caring behaviors were the perception of work performance and recognition, and the perception of compensation after controlled by the variable of marital status. This study recommends that the hospital management should provide a written recognition for the nurses who have good carative caring behaviors. In addition, implementing clinical supervision by the head nurses and calculating the nurses’ compensation based on carative caring behaviors and professional nursing career paths should also be carried out by the hospital management to improve the carative caring behaviors of the staff nurses.