PERAN KEADILAN PROSEDURAL, KEPERCAYAAN, KEPUASAN KERJA DAN KOMITMEN ORGANISASI DALAM MENINGKATKAN ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) (Studi pada Karyawan PDAM Kabupaten Demak)

ANGGRAINI, Marshellani Madya and RAHARDJO , Mudji (2016) PERAN KEADILAN PROSEDURAL, KEPERCAYAAN, KEPUASAN KERJA DAN KOMITMEN ORGANISASI DALAM MENINGKATKAN ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) (Studi pada Karyawan PDAM Kabupaten Demak). Undergraduate thesis, Fakultas Ekonomika dan Bisnis.

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Abstract

The existence of Organization Citizenship Behavior (OCB) is believed can bring positive impact not only for the members but also give a contribution to the organization itself. Therefore many organizations improve their OCB to their employer. This research aimed to examine the impact of procedural justice, trust, job satisfaction and organizational commitment on OCB. The research was conducted in Perusahaan Daerah Air Minum (PDAM) Demak regency which is one of BUMD. There are 126 employers as research sample. The instrument of questioner is used to get the research data. Multiple regression analysis is used to test the impact those variables on the OCB. The result shows that procedural justice, trust, job satisfaction and organizational commitment have positive and significant influence to the Organizational Citizenship Behavior (OCB). Organizational commitment is a variable which affected the most while procedural justice has the weakest effect.

Item Type:Thesis (Undergraduate)
Additional Information:Procedural Justice, Trust, Job Satisfaction, Organizational Commitment, Organizational Citizenship Behavior (OCB)
Uncontrolled Keywords:Procedural Justice, Trust, Job Satisfaction, Organizational Commitment, Organizational Citizenship Behavior (OCB)
Subjects:H Social Sciences > H Social Sciences (General)
Divisions:Faculty of Economics and Business > Department of Management
ID Code:49978
Deposited By:Mr. Perpustakaan Fakultas Ekonomi
Deposited On:07 Sep 2016 13:33
Last Modified:07 Sep 2016 13:33

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