ANALISIS PENGARUH PERSEPSI MANFAAT, KEMUDAHAN DAN KEPERCAYAAN E-BANKING TERHADAP REPUTASI SISTEM DALAM MENINGKATKAN MINAT BERTRANSAKSI ON LINE ULANG (Studi pada Nasabah PT. Bank Central Asia Tbk KCU Semarang)

Sabatini, Nindy Sari and SOESANTO, HARRY and SUKRESNA, I Made (2016) ANALISIS PENGARUH PERSEPSI MANFAAT, KEMUDAHAN DAN KEPERCAYAAN E-BANKING TERHADAP REPUTASI SISTEM DALAM MENINGKATKAN MINAT BERTRANSAKSI ON LINE ULANG (Studi pada Nasabah PT. Bank Central Asia Tbk KCU Semarang). Masters thesis, Diponegoro University.

[img]
Preview
PDF
359Kb

Abstract

The purpose of this research is to test the influences of e-banking usefulness perception, e-banking easily, and e-banking trust, on system reputation to increase online transaction intention. Using these variables, the usage of these variables are able to solve the arising problem within Bank BCA. The samples size of this research is 120 customers Bank BCA. Using the Structural Equation Modeling (SEM). The results show that e banking usefulness perception, e-banking trust, e-banking easily on system reputation to increase online transaction intention. The effect of e-banking useful perception on system reputation are insignificant, the effect of e-banking easily on system reputation are significant, the effect of e-banking trust on system reputation are insignificant, the effect of e-banking usefull perception on online transaction intention are insignificant, the effect of system reputation on online transaction intention are significant, the effect of e-banking easily on online transaction intention are significant, the effect of e-banking trust on online transaction intention are insignificant.

Item Type:Thesis (Masters)
Subjects:H Social Sciences > HF Commerce
Divisions:School of Postgraduate (mixed) > Master Program in Management
ID Code:49222
Deposited By:Mr Endhar Priyo Utomo
Deposited On:01 Jul 2016 09:17
Last Modified:01 Jul 2016 09:17

Repository Staff Only: item control page