ANALISIS PENGARUH WORD of MOUTH, PERSEPSI HARGA DAN KUALITAS PRODUK TERHADAP PERPINDAHAN MEREK SEPEDA MOTOR BEBEK YAMAHA KE HONDA (Studi Kasus pada Masyarakat Kota Semarang)

HAKIM, Muhammad Andie and SUTOPO , Sutopo (2016) ANALISIS PENGARUH WORD of MOUTH, PERSEPSI HARGA DAN KUALITAS PRODUK TERHADAP PERPINDAHAN MEREK SEPEDA MOTOR BEBEK YAMAHA KE HONDA (Studi Kasus pada Masyarakat Kota Semarang). Undergraduate thesis, Fakultas Ekonomika dan Bisnis.

[img]
Preview
PDF - Published Version
1150Kb

Abstract

Of the total sales of Yamaha motorcycles between 2012 and 2014 decreased, on the other hand Honda motorcycles increased, and other motorcycle brands tend to stagnate. Thus this study aims to examine and analyze the effect of word of mouth, perception of price and quality of products, on brand switching decision motorcycle Yamaha to Honda. This study uses three independent variables, word of mouth (X1), the perception of price (X2), product quality (X3) and brand switching decision as the dependent variable. The population used in this study is that consumers who have used the product Yamaha motorcycle and decided to move to the Honda motorcycle products. This research method using purposive sampling technique, which the researchers focused on respondents who had previously used Yamaha motorcycle and decided to switch to a Honda motorcycle. Used as a sample of 100 respondents. Data obtained from a questionnaire which is then processed and analyzed using multiple regression analysis through SPSS. The results showed that word of mouth has a positive effect on brand switching decision, the perception of the price has a negative influence on brand switching decisions, and product quality has a positive influence on brand switching decision.

Item Type:Thesis (Undergraduate)
Additional Information:Word of Mouth, Perceptions of Price, Quality Product, Brand Transfer Decision
Uncontrolled Keywords:Word of Mouth, Perceptions of Price, Quality Product, Brand Transfer Decision
Subjects:H Social Sciences > H Social Sciences (General)
Divisions:Faculty of Economics and Business > Department of Management
ID Code:48645
Deposited By:Mr. Perpustakaan Fakultas Ekonomi
Deposited On:20 Apr 2016 14:15
Last Modified:20 Apr 2016 14:15

Repository Staff Only: item control page