PENGARUH PENERAPAN ASUHAN KEPERAWATAN SPIRITUAL TERHADAP KEPUASAN PASIEN DI RUMAH SAKIT ISLAM SULTAN AGUNG SEMARANG

Abstract

Pendekatan spiritual akan meningkatkan kepuasan pasien, belum optimalnya pelaksanaan Asuhan Keperawatan Spiritual di Rumah Sakit Islam Sultan Agung Semarang. Fokus asuhan keperawatan masih berpusat dalam pemenuhan kebutuhan fisik belum menyeluruh sehingga perlu upaya untuk meningkatkan mutu asuhan dengan pemberian asuhan keperawatan spiritual dalam meningkatkan kepuasan klien yang dirawat di rumah sakit. Tujuan penelitian ini untuk mengetahui Pengaruh Kepuasan pasien sebelum dan setelah Penerapan Asuhan Keperawatan Spiritual di Rumah Sakit Islam Sultan Agung Semarang Jenis penelitian quasi eksperimen dengan rancangan yang digunakan adalah pretest-posttest with control group design,dengan sampel sebanyak 42 responden. Teknik sampling yang digunakan adalah Non Probability Sampling ( Sample Non Random ) dengan metode Consecutive Sampling. Instrumen berupa kuesioner yang telah diuji validitas dan reliabilitasnya. Uji Validitas dilakukan dengan uji korelasi product moment dan uji reliabilitas dengan alpha cronbach. Kepuasan penerapan Asuhan Keperawatan Spiritual pada post test kelompok kontrol rata-rata sebesar 76.93 dan pada kelompok intervensi post test didapatkan nilai rata-rata sebesar 96.76. Maka dapat disimpulkan bahwa ada perbedaan nilai rata-rata kepuasan post test kelompok kontrol dan kelompok intervensi. Nilai p value 0,000 < α (0,05) dengan demikian disimpulkan terdapat pengaruh antara penerapan asuhan spiritual dengan kepuasan pasien. Disarankan kepada perawat untuk menerapkan asuhan keperawatan spiritual dalam upaya peningkatan kepuasan klien yang dirawat di rumah sakit. Spiritual Appproach will increase patient’s satisfaction, insufficiency of implementation spiritual nursing care at Sultan Agung Hospital Semarang. The Focus of nursing care was still centered in fulfill physical need which was still inconclusive so it’s needed to give effort to increase the quality of care by giving spiritual nursing care to increase patient’s satisfaction that was treated in the hospital. The purpose of this research is to find out the influence of patient’s satisfaction before and after spiritual nursing care application in Sultan Agung Hospital Semarang. Quasi experiment research by using pretest-posttest with control group design, by 42 respondents. Technical sampling by using Non Probability Sampling (Sample Non Random ) and Consecutive Sampling method. The Instrument was using questioner which has been tested its validity and reliability. Validity check had done by correlation tested product moment and reliability tested by alpha cronbach. The average satisfaction of spritual nursing care application to the group of post test control was 76.93 and to intervention post test group obtained the average 96.76. So it can be concluded that there was a differences in the average of satisfaction value between post test control group and intervention group. p value 0,000 < α (0,05). Therefore it can be concluded that there was the significant influence between spiritual nursing care and patient’s satisfaction. It is recommended to the nurse to applied spiritual nursing care to increase patient’s satisfaction that was treated in the hospital.