ANALISIS MODEL PRAKTEK KNOWLEDGE MANAGEMENT UNTUK MENINGKATKAN KEMAMPUAN INOVASI KARYAWAN Studi: di Kantor bank bjb (PT. Bank Pembangunan Daerah Jawa Barat dan Banten, Tbk)

Abstract

Today is the era of knowledge-based economy where the company’s core strength lies in human capital. The increasing competition between companies rised a knowledge-intensive industrial concept which demanding availability of knowledge workers in large number to support the progress of a company. This knowledge-intensive human capital will give value added and increased productivity far more significant than materials factors like land and capital only. Based on the description, this study aimed to find out what are the factors that influence the management of knowledge that support the emergence of innovations. To answer the research objectives, developed a research model that involves four variables which include human capital research, mastery of ICT, knowledge management, and innovation. The datas on these variables obtained through an interviews with 140 respondents of bjb bank employees. The data obtained will be analyzed by using analysis of Structural Equation Modeling (SEM) The test result about influence between variables using SEM proved that statistically, the successful implementation of knowledge management is influenced by human capital and ICT mastery while the successful implementation of employee innovation is determined by knowledge management, human capital, and ICT mastery