PENGGUNAAN LAYANAN INTERNET DALAM MEMENUHI KEBUTUHAN INFORMASI PEMUSTAKA DI PERPUSTAKAAN DAN ARSIP DAERAH KABUPATEN SEMARANG

Abstract

The background of this research is the utilization of internet service to meet the information needs of Kabupaten Semarang Library users. As for the purpose of this research is to find out how users use internet services to meet their information needs by utilizing one of the facilities available through the internet. The research design applied in this research is descriptive qualitative research in the form of case study. The informants are six users from the general circle and students. The informant election is done by purposive sampling technique. The data collection methods are observation, interview, and documentation. The data processing technique applied for this research is data reduction, presentation and conclusion. The research result shows that users utilize the internet service to search for information needed by using one of the facilities available on the internet which is the WWW (World Wide Web). This facility is used by users to look for information on online selling sites, video access through YouTube, read online comics, search for reference material on PDF format, and search for articles. Based on the research result, users who used the internet services admitted that their information needs could be fulfilled by internet service utilization. So that from the research result, researcher conclude that the internet service provided by Kabupaten Semarang Library is used by users to look for information needed by utilizing the facilities available through the internet so that the users’ information needs are fulfilled.