ANALISIS ANTRIAN PASIEN INSTALASI RAWAT JALAN RSUP Dr. KARIADI BAGIAN POLIKLINIK, LABORATORIUM, DAN APOTEK

WAHYUNINGTIAS, RANY (2013) ANALISIS ANTRIAN PASIEN INSTALASI RAWAT JALAN RSUP Dr. KARIADI BAGIAN POLIKLINIK, LABORATORIUM, DAN APOTEK. Undergraduate thesis, UNIVERSITAS DIPONEGORO.

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Abstract

Queue process is a process of the coming of a customer to a service facility, then waiting in line (queue) when the officers busy, and leaving the place after getting the service. Patient’s line at RSUP DR. Kariadi is a lot enough then it will making the service from the hospital isn’t optimal as a result. Hence, it needed a queue model to optimize the service to patient. From the result of the analysis in RSUP Dr. Kariadi it gives the best queue models is (M/M/c)∶(GD/∞/∞) in polyclinic area second floor, laboratory, and pharmacy. Keywords: Queuing process, queue models, RSUP Dr. Kariadi

Item Type:Thesis (Undergraduate)
Subjects:H Social Sciences > HA Statistics
Divisions:Faculty of Science and Mathematics > Department of Statistics
ID Code:42583
Deposited By:Mr Hasbi Yasin
Deposited On:03 Mar 2014 16:23
Last Modified:03 Mar 2014 16:23

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