Pemodelan Hubungan antara Variabel Organisasional dan Variabel Pelanggan dalam Penyampaian Layanan serta Pengaruhnya terhadap Retensi Pelanggan pada Lembaga Pendidikan Tinggi

Yuniawan, Ahyar (2009) Pemodelan Hubungan antara Variabel Organisasional dan Variabel Pelanggan dalam Penyampaian Layanan serta Pengaruhnya terhadap Retensi Pelanggan pada Lembaga Pendidikan Tinggi. Jurnal Aplikasi Manajemen, 7 (4). pp. 1027-1040. ISSN 1693-5241

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Item Type:	Article
Subjects:	H Social Sciences > H Social Sciences (General)
Divisions:	Faculty of Economics and Business > Department of Management
ID Code:	33340
Deposited By:	INVALID USER
Deposited On:	10 Feb 2012 10:04
Last Modified:	10 Feb 2012 10:04

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