ANALISIS PENINGKATAN KUALITAS PADA DIVISI CETAK KORAN DENGAN METODE USE-PDSA DI PT MASSCOM GRAPHY SEMARANG

RAHMASARI, YULIANA (2011) ANALISIS PENINGKATAN KUALITAS PADA DIVISI CETAK KORAN DENGAN METODE USE-PDSA DI PT MASSCOM GRAPHY SEMARANG. Undergraduate thesis, Diponegoro University.

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Abstract

PT Masscom Graphy merupakan industri manufaktur yang bergerak di bidang percetakan. Penelitian ini dilakukan di divisi cetak koran. Pada divisi cetak koran mempunyai kebijakan mutu yaitu memberikan hasil cetakan berkualitas dan tepat waktu, melakukan perbaikan berkelanjutan dengan cara menyediakan SDM yang sesuai dalam hal pendidikan, keahlian, dan kebutuhan tenaga kerja untuk memberikan kepuasan pelanggan seoptimal mungkin. Namun pada kenyataannya, pada bulan November 2010 menunjukkan persentase waste yang melebihi target perusahaan. Dari permasalahan tersebut ingin mengetahui akar penyebab dan memberikan usulan perbaikan. Metode yang digunakan untuk melakukan penelitian yaitu metode USE-PDSA. Kelebihan dari metode USE-PDSA merupakan langkah-langkah analisis dan solusi masalah kualitas yang secara sistematis, rasional, ilmiah, efisien, dan efektif dalam melaksanakan perbaikan berkesinambungan. USE-PDSA dalam penelitian kali ini memberikan hasil bahwa penyebab permasalahan di PT Masscom Graphy adalah penggantian plate, kertas putus dan kotor kurang setelan. Adapun rekomendasi yang diusulkan ke PT Masscom Graphy adalah pelatihan bagi karyawan, perbaikan alat pada mesin cetak koran, dan pemberian reward pada karyawan. PT Masscom Graphy is a industrial manufacturer which concern in printing shop for newspaper.This study was conducted in newspaper printing division. Newspaper print division had a quality policy which gave the best result for printed newspaper and punctual time delivery to the customer, and performed continous improvement with a competence human resource who have a best education, knowledge,skill and the needs of human resource that can make a customer being optimally satisfied. But in fact, we see thatin November 2010 the company showed us that waste presentation was greater exceed the defect company’s target. This study will determine the cause of that quality problem and gave the reccomendation action to improve the quality. The method of this study to solve the problem was USE-PDSA.Excess from USE-PDSA method was step analysis and solution quality problem as systemaic, rational, scientific, effective, and efficient.. The result of USE-PDSA were : Plate changing, the paper broken to, and unclean printing machine. The reccomendation action for PT Masscom Graphy quality problem were: gave a skill training program for the employees, printing machine repair, and and gave a reward for qualified employees.

Item Type:Thesis (Undergraduate)
Uncontrolled Keywords:Divisi cetak koran , PT Masscom Graphy, USE-PDSA, Waste Newspaper Printing Division , PT Masscom Graphy, USE-PDSA, Waste
Subjects:T Technology > T Technology (General)
T Technology > TS Manufactures
Divisions:Faculty of Engineering > Department of Industrial Engineering
Faculty of Engineering > Department of Industrial Engineering
ID Code:32234
Deposited By:Admin teknik industri
Deposited On:04 Jan 2012 07:47
Last Modified:04 Jan 2012 07:47

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