MBTS Quality Management Analysis Associated with Quality Implementation of Integrated Management Activities Balita Sakit (MTBS) health centers in Brebes

Abstract

To improve a quality and access of health services for infant and children under five years old, the activities of an integrated Management of Childhood Illness (IMCI) are performed. The process of IMCI is conducted towards children who are two until five years old and unhealthy. The Integrated Management of Young Baby is performed foa a baby who has one day until two months of age with healthy and unhealthy condition. To improve the activities of IMCI at health centers, it needs a quality management supported by managerial system and involvement of all management aspects. This was observational research using qualitative methods and cross sectional approach. Data were collected by in-depth interview, Focus Group Discussion, and structured interview with Head of Health Centers as an informant. The result of this research shows that knowledge and attitude of informan about the quality management of IMCI in Brebes District are low especially in terms of the management which focuses on quality and providing services which are happened in terms of the managerial process of IMCI implementation, the managerial process of Head of Health Centers in determining a target, making a planning, arranging a source, performing and monitoring the IMCI at health centers, the management of implementationand coordination with cross-program, the quality management of leadership aspects, different culture, and low analytic skill, and the work performance of IMCI organization at health centers. Sumber Utama : www.mikm.undip.ac.id