Nelly, Lindra (2009) ANALISIS FAKTOR-FAKTOR YANG MEMPENGARUHI PELATIHAN CUSTOMER SERVICE AGAR MENCAPAI PENINGKATAN KUALITAS PELAYANAN (Studi Kasus Pada Perawat Rumah Sakit Islam Sultan Agung Semarang). Masters thesis, PROGRAM PASCASARJANA UNIVERSITAS DIPONEGORO.
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| Item Type: | Thesis (Masters) |
|---|---|
| Subjects: | K Law > K Law (General) |
| Divisions: | School of Postgraduate (mixed) > Master Program in Notary |
| ID Code: | 18255 |
| Deposited By: | Mr UPT Perpus 5 |
| Deposited On: | 30 Jul 2010 10:22 |
| Last Modified: | 30 Jul 2010 10:22 |
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