Simamora, Elisabeth R. (2007) ANALISIS FAKTOR – FAKTOR YANG MEMBANGUN KEPUASAN NASABAH UNTUK MENINGKATKAN LOYALITAS PELANGGAN (Studi empiris nasabah PT. Bank Tabungan Negara cabang Semarang). Masters thesis, program Pascasarjana Universitas Diponegoro.
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Item Type: | Thesis (Masters) |
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Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management |
Divisions: | School of Postgraduate (mixed) > Master Program in Management |
ID Code: | 17364 |
Deposited By: | Mr UPT Perpus 2 |
Deposited On: | 23 Jul 2010 09:19 |
Last Modified: | 23 Jul 2010 09:19 |
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