Wijayanto, Andi (2009) Customer Service and Logistics. [Teaching Resource] (Unpublished)
Microsoft PowerPoint - Presentation 938Kb |
Abstract
Definisi Pelayanan Pelanggan The Importance Of Customer Service The Components Of Customer Service Multifunctional DimensionsOf Customer Service Conceptual Models Of Service Quality Developing A Customer Service Policy
Item Type: | Teaching Resource |
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Subjects: | H Social Sciences > H Social Sciences (General) H Social Sciences > HB Economic Theory |
Divisions: | Faculty of Social and Political Sciences > Department of Business Administration |
ID Code: | 1140 |
Deposited By: | INVALID USER |
Deposited On: | 03 Oct 2009 15:46 |
Last Modified: | 03 Oct 2009 15:51 |
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